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MyChart ® Epic Systems Corporation

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ARC MyChart Terms and Conditions were updated on December 4, 2015.

Welcome to MyChart!

This web site (“Site”) and related services are provided by Austin Regional Clinic and Covenant Management Systems, (“Austin Regional Clinic”) to its patients subject to compliance with the terms and conditions set forth below. Please read the following information carefully. Your continued use of this Site will indicate your agreement to be bound by the terms and conditions set forth below. If you do not agree to be bound by these terms and conditions, promptly exit this Site.


Your privacy is of the utmost importance to us. Austin Regional Clinic will use your confidential medical information in order to provide you healthcare services. Austin Regional Clinic will, at all times, maintain your confidential medical information in strict confidence and will not disclose any information regarding you to any unaffiliated third party unless you authorize that person to receive your information or the information is permitted to be disclosed by law. Please review Austin Regional Clinic's Notice of Privacy Practices for a thorough description of how we gather, use and protect your confidential medical information. All messages sent and received within MyChart that contain medical information are subject to all state and federal laws governing the security and confidentiality of medical records.

Secure Communications

All communications between you and Austin Regional Clinic using MyChart occur over a secure connection. You will receive Internet e-mail messages notifying you that new information is available in your MyChart account. These e-mail messages, however, will not contain any confidential medical information. All of the confidential medical information available to you in MyChart is protected and securely maintained by Austin Regional Clinic.

Use and Ownership

All pages within this Site and any material made available for download are the property of Austin Regional Clinic and/or its subsidiaries and affiliates. The content on the Site is provided for Austin Regional Clinic and its patients only. The words “Austin Regional Clinic” and its associated corporate logo are the trademarks and service marks of Covenant Management Systems and all other trademarks, service marks, and logos used in this Site, including but not limited to MyChart and Epic, are the trademarks, service marks, or logos of their respective owners. Nothing on this Site should be construed as granting any license or right to use any trademark, service mark, or logo displayed on this Site without the express permission of Austin Regional Clinic or the third party that may own the trademark, service mark, or logo.

Termination of Access

Austin Regional Clinic may restrict or terminate access to MyChart at any time. If access is restricted for planned maintenance of the MyChart system, every effort will be made to communicate downtime to all users in advance. However, there may be reasons to restrict access to MyChart without advance notice. If your use of MyChart violates these Terms and Conditions, the Austin Regional Clinic reserves the right to permanently terminate access to MyChart.

Access Code and Medical Information
MyChart Communication And Information Is Not For Urgent Matters And Does Not Constitute Medical Advice

MyChart is offered to Austin Regional Clinic patients as a convenience and not as a substitute for face to face consultation with your physician/provider. MyChart shall NOT be used to consult with your physician or provider on urgent or emergency health care. By using MyChart, I understand and agree to the following:

Accuracy and Integrity of Information